1. Q: Who are we?
A: We are a manufacturer and exporter specialized in sheet metal processing equipment.
2. Q: How to choose a press brake machine?
A: Please provide detailed information regarding the material of the plate, maximum thickness, and maximum plate width.
3. Q: Can you supply the relevant documentation?
A: Yes, we can provide most documentation including Certificates of Analysis/Conformance, Insurance, Origin, and other required export documents.
4. Q: What is the average lead time?
A: The lead time is approximately 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment.
5. Q: What are the available payment methods?
A: You can pay via T/T, Western Union, Money Gram, or Paypal; typically a 30% deposit is required, with the remaining 70% balance settled before shipment.
6. Q: How is the after-sales service managed?
A: Our company uses specialized ERP software to systematically manage responsibilities from pre-sales to after-sales, including consultation, quotation, export, and remote or door-to-door commissioning and installation.