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Frequently Asked Questions
1. What equipment do you specialize in?
We are a professional manufacturer and exporter specialized in high-precision sheet metal processing equipment and press brake tooling.
2. How do I choose the right press brake machine or die?
Please provide the plate material, maximum thickness, and maximum plate width. This information allows us to recommend the most suitable configuration for your needs.
3. Can you provide export documentation?
Yes, we can provide comprehensive documentation including Certificates of Analysis/Conformance, Insurance, Origin certificates, and other required export documents.
4. What is the standard lead time?
Standard items typically have a lead time of 7 days. For mass production or custom orders, the lead time is approximately 20-30 days after receiving the deposit.
5. What payment methods are accepted?
We accept payments via T/T, Western Union, Money Gram, and Paypal. Typically, we require a 30% deposit with the 70% balance cleared before shipment.
6. How is the after-sales service managed?
We utilize advanced ERP software to systematically manage the process from consultation to after-sales. This includes remote support or door-to-door commissioning and installation where required.