Can I request a sample order?
Yes, we welcome sample orders to test and verify quality. Mixed samples are also acceptable.
What is your minimum order quantity (MOQ)?
The MOQ is 1 ton for raw friction materials. For finished brake pads, it is usually 50 sets per item.
What are your standard trade and payment terms?
We typically accept T/T (30% deposit in advance and 70% balance before shipment) or L/C at sight. Our standard trade term is FOB.
What is the estimated lead time for orders?
Samples generally require 7 working days, while mass production orders typically take around 15 to 45 days depending on the volume.
How are the goods shipped and how long does delivery take?
Samples are usually shipped via DHL, UPS, FedEx, or TNT (approx. 7 days). Bulk orders are shipped via sea or air depending on customer requirements.
How do you ensure long-term business relationships?
We maintain high-quality standards and competitive pricing to ensure our customers' success. We treat every client as a partner and strive for mutual growth.
MOAD AUTO
